Terms of Service

Last Updated: 03/08/2026

These Terms of Service (“Terms”) govern your access to and use of the Charter Hosting website located at charterhosting.com, including any subdomains, customer portals, applications, or services provided by Charter Hosting (collectively, the “Services”).

By accessing or using our website or purchasing any service from Charter Hosting, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

1. Definitions

  • “Charter Hosting”, “we”, “us”, or “our” refers to Charter Hosting.

  • “User”, “you”, or “your” refers to any person accessing our website or services.

  • “Services” refers to all hosting, domain registration, website, email, and related services offered by Charter Hosting.

  • “Website” refers to charterhosting.com and any associated applications or portals.

  • “Content” refers to any text, data, images, files, software, or materials available through our Services.

2. Eligibility

You must be at least 18 years of age to use our Services.

By using our Services you represent that:

  • you have the legal authority to enter into this agreement

  • you will comply with all applicable laws

  • you will not use our Services for unlawful activities

3. Acceptable Use

You agree not to use Charter Hosting services for illegal, abusive, or harmful activities, including but not limited to:

  • distributing malware, viruses, or malicious code

  • sending unsolicited bulk email (spam)

  • hosting phishing or fraudulent websites

  • distributing copyrighted content without authorization

  • launching denial-of-service attacks

  • violating the privacy or rights of others

Charter Hosting reserves the right to suspend or terminate services that violate these policies.

4. Accounts

When you create an account you agree to:

  • provide accurate information

  • maintain the security of your login credentials

  • notify us immediately of unauthorized account use

You are responsible for all activity that occurs under your account.

5. Payments and Billing

All services are billed according to the pricing listed on our website.

By purchasing services you agree to:

  • pay all applicable fees

  • maintain valid payment information

  • allow Charter Hosting to charge renewal fees unless cancelled

Failure to pay invoices may result in service suspension or termination.

6. Service Availability

Charter Hosting strives to maintain reliable and high-performance services. However, we do not guarantee uninterrupted or error-free operation.

Temporary interruptions may occur due to:

  • maintenance

  • upgrades

  • network issues

  • events beyond our control

7. Backups and Data Responsibility

While Charter Hosting may provide backup services, you are responsible for maintaining your own backups of important data.

Charter Hosting is not responsible for:

  • lost data

  • corrupted files

  • deleted content

8. Intellectual Property

All content, trademarks, branding, and materials on the Charter Hosting website remain the property of Charter Hosting or its licensors.

You may not:

  • copy

  • reproduce

  • distribute

  • modify

any part of the website without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Charter Hosting shall not be liable for:

  • indirect damages

  • lost profits

  • lost data

  • service interruptions

  • consequential damages

Our total liability shall not exceed the amount paid for services during the previous 12 months.

10. Third-Party Services

Our services may integrate with third-party providers such as:

  • domain registries

  • CDN providers

  • software vendors

Charter Hosting is not responsible for the performance or policies of third-party services.

11. Account Suspension and Termination

Charter Hosting may suspend or terminate services if:

  • Terms are violated

  • payment is overdue

  • illegal activity is suspected

  • service use threatens system stability

Users may cancel services at any time through their account portal.

12. Changes to Terms

Charter Hosting may update these Terms from time to time.

Updated versions will be posted on this page with the revised date.

Continued use of our Services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

If you have questions regarding these Terms, please contact us:

Charter Hosting
Email: support@charterhosting.com
Website: https://charterhosting.com