SITELOCK SECURITY

Protect your website from online threats and fix known vulnerabilities.

POWERFUL & COMPLETE SOLUTION FOR WORDPRESS

If you have a WordPress website, you know how important it is to have great hosting to deliver your WordPress website. We have complete solutions for you with our WordPress Hosting plans. Choose a plan from our standard options, or choose one of our WordPress Hosting + Security plans for a powerful & complete solution to deliver, secure, and backup your website.

BASIC – SL1

STARTING AT

$1.95

USD PER MONTH

33% OFF (Normally $2.95)
Disk Space – 1 GB
Websites – Up to 5
Databases – Unlimited
Backup Frequency – 5 Days
On Demand Backups
Priority Queueing
STANDARD – SL2

STARTING AT

$3.95

USD PER MONTH

33% OFF (Normally $5.95)
Disk Space – 5 GB
Websites – Up to 10
Databases – Unlimited
Backup Frequency – Daily
On Demand Backups – Included
Priority Queueing – Included
EXTREME – SL3

STARTING AT

$5.95

USD PER MONTH

25% OFF (Normally $7.95)
Disk Space – 10 GB
Websites – Up to 25
Databases – Unlimited
Backup Frequency – Daily
On Demand Backups – Included
Priority Queueing – Included
PRO – SL4

STARTING AT

$17.95

USD PER MONTH

10% OFF (Normally $19.95)
Disk Space – 25 GB
Websites – Up to 100
Databases – Unlimited
Backup Frequency – Daily
On Demand Backups – Included
Priority Queueing – Included

* All SiteLock plans from Charter Hosting are billed annually. Plans renew at normal price.

SITELOCK FEATURES & HIGHLIGHTS

With the latest features & hardware, Charter Hosting makes sure to deliver exactly what you need!

WORDPRESS PLUGIN

CodeGuard has a WordPress plugin that makes it easy to install and configure cloud backups for your website.

AUTOMATIC CORE UPDATES

Secure your website with a free SSL Certificate from Let’s Encrypt. Installation automation makes the process easy for you.

EASILY SCALABLE

Using one of our Linux Turbo Hosting plans ensures that you always get the latest PHP version available for your website.

INTEGRATED CACHING & CDN

Secure Shell access to your hosting account is required for serious development. No need to request access. It’s available by default.

DATA MIRRORING

Every website should load as fast as possible. With our SSD hosting options, your site could be up to 300% faster compared to HDD drives.

INTUITIVE DASHBOARD

Secure your website with a free SSL Certificate from Let’s Encrypt. Installation automation makes the process easy for you.

JETPACK PRE-INSTALLED

Using one of our Linux Turbo Hosting plans ensures that you always get the latest PHP version available for your website.

DDOS PROTECTION

Secure Shell access to your hosting account is required for serious development. No need to request access. It’s available by default.

Computer monitor with WordPress name displaying image

CLOUD HOSTING RUNS ON THE CLOUD

All of our WordPress Hosting plans live in our Cloud Hosting architecture. Your data is mirrored with two exact copies on other servers. If there is ever a hardware failure on one server, you can expect little to no impact.

SITELOCK FAQS

Below are some of the frequently asked questions for our SiteLock plans. If you don’t see the question you have, contact us and we will be more than happy to answer any questions you have.

WHAT IS CODEGUARD?
CodeGuard is a service that provides an automatic website/database backup solution. It monitors your website/database regularly. If any changes are detected, it will notify you about the changes and backup your website/database. It also allows you to restore your website/database to a previous version.
HOW DOES CODEGUARD CONNECT TO MY WEBSITE?
If your website is hosted on Charter Hosting’s Linux servers, use the SFTP option. Also, you must use the default FTP user that comes with your cPanel account. You cannot connect to CodeGuard using any other FTP user. For Charter Hosting’s Windows servers, use the FTP option.
WOULDN’T THE HOSTING PROVIDER’S BACKUP SUFFICE?
Hosting companies tend to keep your backups in the same place as your primary files. In case of any eventuality, along with your primary files, your backups too will be affected. CodeGuard provides safe, offsite backup that is 100% independent from your hosting provider.

Moreover, hosting companies provide you only the latest backup. CodeGuard follows a versioning system and allows you to restore a backup of an earlier date as well.

AFTER I ADD MY WEBSITE, HOW DO I CHANGE WHAT FILES ARE BACKED UP?
After you add a website, any new files or directories that you add to your site will automatically be backed up. CodeGuard will only exclude files and directories that you don’t select when adding your website. If you need to change how your website is backed up, you need to delete and re-add your website. However, this should be handled with care as you will lose your backups. This option is only recommended if you have just added your website.
WHAT TYPES OF DATABASES ARE SUPPORTED FOR BACKUP?
CodeGuard only supports MySQL databases.
WHAT DATABASE USER PERMISSIONS ARE NEEDED TO BACKUP AND RESTORE?
The database user that you specify in CodeGuard must have the appropriate permissions granted. It is recommended that the user has the permissions for both backup and restore actions:

Backup, Select, Show View, Show Databases, Restore, Select, Update, Insert, Delete, Drop, Create, Alter, and Index.

WHAT IS THE PRIVACY POLICY IN REGARDS TO DATA CAPTURED BY CODEGUARD?

CodeGuard’s privacy policy can be located here – https://www.codeguard.com/privacy-policy/

HOW LONG ARE THE BACKUPS STORED IN THE CODEGUARD ACCOUNT?

By default, only 90 days of backups are stored. You can choose to retain all backups from the Backup Retention Settings section in the Account Settings view. Navigate to this view through the Settings > Account menu within your CodeGuard account.