Privacy Policy

Last Updated: 03/08/2026

Charter Hosting (“Charter Hosting”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit charterhosting.com or use any of our hosting, domain, website, or related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or services.

Personal Information

Personal information may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Account credentials

This information is typically collected when you:

  • create an account

  • purchase services

  • contact support

  • register a domain name

Account Information

When you create an account with Charter Hosting, we may collect:

  • username

  • password

  • IP address

  • service configuration details

  • support communications

This information is used to manage and maintain your hosting services.

Payment Information

Payments are processed through secure third-party payment providers.

Charter Hosting does not store full credit card numbers on our servers.

Payment providers may collect:

  • payment method details

  • billing address

  • transaction information

Automatically Collected Information

When you visit our website, we may automatically collect technical data such as:

  • IP address

  • browser type

  • operating system

  • referring pages

  • pages visited

  • device information

  • cookies and tracking technologies

This information helps us improve our website and services.

2. How We Use Your Information

We use collected information to:

  • provide and manage hosting services

  • process payments and invoices

  • provide technical support

  • respond to inquiries

  • improve our website and services

  • prevent fraud or abuse

  • comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

  • remember user preferences

  • analyze website traffic

  • improve functionality

  • maintain login sessions

You can configure your browser to refuse cookies, although some website features may not function properly.

4. Information Sharing

We do not sell or rent personal information to third parties.

We may share information with trusted partners only when necessary to provide services, including:

  • payment processors

  • domain registrars

  • infrastructure providers

  • fraud prevention services

These partners are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate security measures to protect your information, including:

  • encrypted connections (SSL/TLS)

  • secure data storage

  • restricted internal access

  • monitoring for suspicious activity

However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • provide services

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

Account data may be retained for administrative or legal purposes even after account closure.

7. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of those sites.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • access your personal data

  • request corrections

  • request deletion of personal data

  • request limitations on processing

Requests can be submitted by contacting us using the information below.

9. Children’s Information

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the revised effective date.

Continued use of our Services after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Charter Hosting
Website: https://charterhosting.com
Email: support@charterhosting.com
Phone: (626) 667-HOST